Platform Agreement

lovejili Terms and Conditions for Philippine Players

These Terms and Conditions govern your use of the lovejili platform. By registering an account or accessing any part of our service, you confirm that you have read, understood, and agreed to all the rules set out below. Please take a few minutes to go through this document carefully before you start playing.

Last updated: June 2025

Who Can Use lovejili?

Access to lovejili is strictly limited to individuals who are at least 21 years of age and are physically located in the Philippines at the time of use. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. lovejili reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to underage users will be suspended immediately and any remaining balance may be forfeited in accordance with applicable regulations. It is your responsibility to ensure that your use of the platform complies with all local laws and regulations that apply to you.

Account Registration and Security

Each player is permitted to hold only one account on the lovejili platform. Creating duplicate or multiple accounts is strictly prohibited and may result in permanent suspension of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity that occurs under your account is considered your responsibility, whether or not you authorised it. If you suspect that your account has been accessed without your permission, you must notify us immediately so that appropriate action can be taken. lovejili will never ask for your password via email, chat, or any other communication channel, and you should never share it with anyone.

Deposits, Withdrawals, and Currency

All transactions on lovejili are conducted in Philippine pesos (PHP). Deposits must be made using payment methods that are registered in your own name — third-party funding is not permitted. Withdrawal requests are processed subject to identity verification and compliance checks, and processing times may vary depending on the payment method selected. lovejili does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. Any funds deposited for the purpose of bonus wagering are subject to the specific terms attached to that promotion. We reserve the right to delay or decline a withdrawal if we have reasonable grounds to suspect fraudulent activity or a breach of these Terms.

Fair Play and Prohibited Conduct

lovejili is committed to providing a fair and enjoyable environment for all players. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting tools or bots, or collude with other players is strictly forbidden. We employ monitoring systems to detect irregular betting patterns and suspicious account activity. If a breach of fair play rules is identified, lovejili reserves the right to void affected bets, suspend or permanently close the account, and withhold any winnings derived from prohibited conduct. Players are also prohibited from using the platform for any unlawful purpose, including money laundering or fraud. Cooperation with our security team during any investigation is a condition of continued account access.

Promotions and Bonuses

All promotions and bonuses offered by lovejili are subject to specific terms and wagering requirements that will be clearly stated at the time the offer is presented. Bonuses are intended for personal recreational use only and may not be transferred, sold, or exchanged for cash unless the applicable wagering conditions have been fully met. lovejili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or misuse of the offer. Players who attempt to exploit bonus structures through irregular betting patterns — such as placing opposing bets to guarantee a profit regardless of outcome — may have their bonus cancelled and related winnings voided. Only one bonus may be active on your account at any given time unless otherwise specified in the promotion details. It is your responsibility to read and understand the full terms of any promotion before opting in.

Responsible Gaming Commitments

lovejili takes the wellbeing of its players seriously and provides a range of responsible gaming tools to help you stay in control of your activity on the platform. You may set deposit limits, session time reminders, and self-exclusion periods directly from your account settings at any time. If you feel that your gaming habits are becoming a concern, we strongly encourage you to make use of these tools or to reach out to a professional support organisation. Players who have self-excluded must not attempt to open new accounts or circumvent the exclusion in any way — doing so is a breach of these Terms and will result in immediate account closure. lovejili staff are trained to identify signs of problem gambling and may proactively reach out if unusual patterns are detected on your account. For more information on the tools available to you, please visit our Responsible Gaming page.

Privacy and Data Use

The personal information you provide when registering and using lovejili is collected and processed in accordance with our Privacy Policy, which forms part of this agreement. We collect only the data necessary to operate your account, process transactions, verify your identity, and comply with our legal obligations. Your data will not be sold to third parties for marketing purposes without your explicit consent. lovejili uses industry-standard security measures to protect your personal information from unauthorised access, loss, or disclosure. By using the platform, you consent to the collection and use of your data as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

Limitation of Liability and Disclaimers

lovejili provides its platform on an "as available" basis and does not guarantee uninterrupted or error-free access at all times. We are not liable for any losses arising from technical failures, connectivity issues, or circumstances beyond our reasonable control, including but not limited to server outages, payment processing delays, or force majeure events. All games on the platform are provided by third-party software suppliers, and lovejili does not accept liability for any malfunction or error originating from those systems beyond what is required by applicable law. Winnings resulting from a demonstrable technical error may be voided at our discretion after a fair review process. Nothing in these Terms limits our liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law. Your use of the platform is entirely at your own risk, and you should only wager amounts you can comfortably afford to lose.

Changes to These Terms

lovejili may update or amend these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or operational practices. When material changes are made, we will notify registered players via the email address associated with their account or through a prominent notice on the platform. Continued use of lovejili after the effective date of any updated Terms constitutes your acceptance of the revised agreement. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account. We recommend that you review this page periodically to stay informed of the current Terms. The date at the top of this page always reflects when the Terms were last updated.

Quick Clarifications

Still Have Questions About the Rules?

Here are answers to the most common questions Filipino players ask about our Terms.

The minimum age to register and play on lovejili is 21 years old, in line with Philippine regulations governing online gaming and entertainment platforms. We verify player age during the registration process and may request supporting documents at any point. Any account found to belong to a player under the age of 21 will be closed immediately and all funds may be withheld pending review. We take age verification seriously to protect minors and to comply with our legal obligations. If you are unsure whether you meet the eligibility requirements, please review our full Terms or contact our support team before registering.

No, each player is permitted to hold only one account on lovejili. Creating multiple accounts — whether under the same name, different names, or using different devices — is a direct violation of our Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any winnings or bonuses earned across those accounts may be voided. If you have accidentally created more than one account, please contact our support team immediately to resolve the situation. Maintaining a single account ensures that your gaming history, limits, and responsible gaming settings are accurately tracked and applied.

Breaching the Terms and Conditions of lovejili may result in a range of actions depending on the severity of the violation. Minor breaches may result in a warning or temporary suspension of your account, while serious violations — such as fraud, collusion, or use of prohibited software — may lead to permanent account closure and forfeiture of funds. We conduct thorough investigations before taking any action and will notify you of the outcome where possible. Players who disagree with a decision made against their account have the right to raise a formal dispute through our support team. We always aim to handle these situations fairly and transparently, in accordance with our published policies.

If you have questions about these Terms or need to raise a concern about your account, our support team is available around the clock to assist you. You can also visit our FAQ page for detailed answers to common questions about deposits, withdrawals, games, and account management. For concerns related to responsible gaming, our dedicated Responsible Gaming page provides information on the tools and resources available to you. We are committed to resolving all player concerns promptly and fairly. Your feedback helps us improve the lovejili experience for every player in the Philippines.

Ready to Play by the Rules?

Now that you know how lovejili works, join thousands of Filipino players who enjoy sports betting, live casino, and slot games on the platform every day.